GDPR
1. INTRODUCTION
Luxor Casino (hereinafter referred to as the “Company”, “we”) respects the privacy of its users and is committed to protecting personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the Law on Personal Data Protection of the Republic of North Macedonia.
This Privacy Policy explains:
what data we collect
how we use it
on what legal basis we process it
how long we retain it
your rights as a data subject
By using the website, you agree to the terms set out in this policy.
2. DATA CONTROLLER
The controller of personal data is:
Luxor Casino
Address: Border Crossing Blace, St. 4 No. 1
Email: law@apex-gaming.mk
Phone: +38971408954
3. CATEGORIES OF PERSONAL DATA
We may collect and process the following categories of data:
3.1 Identification Data
Name and surname
3.2 Contact Data
Phone number
3.3 Technical Data
IP address
Device and browser type
Approximate location data
Cookies and tracking data
3.4 Usage Data
Pages visited
Time spent on the website
Click activity
3.5 Marketing and Communication Data
Newsletter preferences
Communication history
4. METHODS OF DATA COLLECTION
We collect data through:
Contact forms
Registrations (membership / newsletter)
Cookies and analytical tools
Direct communication (email, phone)
5. PURPOSE OF PROCESSING
Your data is processed for the following purposes:
Responding to inquiries and requests
Improving the website and user experience
Sending marketing content (only with consent)
Managing memberships and loyalty programs
Organizing events and tournaments
Analysis and statistics
Compliance with legal obligations
6. LEGAL BASIS FOR PROCESSING
Processing is based on:
Consent (newsletter, marketing)
Contractual obligation (membership, services)
Legal obligation
Legitimate interest (service improvement, security)
7. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies for:
Website functionality
Analytics (e.g. Google Analytics)
Marketing and advertising
Types of cookies:
Necessary
Analytical
Marketing
Users can manage cookies via their browser or a cookie banner.
8. DATA SHARING
Your data may be shared with:
Analytical tools
Public authorities (when legally required)
All third parties are contractually obliged to ensure adequate data protection.
9. INTERNATIONAL DATA TRANSFERS
If data is transferred outside the EU/EEA, appropriate safeguards are applied, such as:
Standard Contractual Clauses
Adequacy decisions
10. DATA RETENTION
Data is retained:
As long as there is active communication or relationship
In accordance with legal requirements
Until consent is withdrawn
After this period, data is deleted or anonymized.
11. DATA SECURITY
We implement appropriate technical and organizational measures, including:
SSL encryption
Access controls
Protection against unauthorized access
Regular security checks
12. YOUR RIGHTS
As a data subject, you have the right to:
Request access to your data
Request correction
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
Requests can be sent to: law@apex-gaming.mk
13. RIGHT TO COMPLAINT
You have the right to lodge a complaint with:
Agency for Personal Data Protection – Republic of North Macedonia
14. MINORS
This website and the services of Luxor Casino are not intended for persons under the age of 18.
We do not knowingly collect personal data from minors.
15. CHANGES TO THIS POLICY
Luxor Casino reserves the right to update this policy at any time.
All changes will be published on this page.
16. CONTACT
For any questions regarding this policy:
📧 Email: law@apex-gaming.mk
📍 Address: Border Crossing Blace, St. 4 No. 1
